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Cancellation Policy

 

We understand that unforeseen circumstances may arise, and you may need to cancel your attendance at our Business Mastermind Event.

The following cancellation terms and conditions will apply:

 

1. Cancellation Requests:

All cancellation requests must be made in writing via email or official communication channels provided on the London Business Mentoring website. The London Business Mentoring Academy reserves the right to consider each cancellation request on a case-by-case basis, and their decision is final.

 

2. Refund Eligibility: 

  • Early Cancellations: If you cancel your registration more than 30 days before the event start date, you will be eligible for a refund of the registration fee. A full refund minus a £250 admin/ deposit fee will be considered at the time of the request.

  • Late Cancellations: If you cancel your registration between 30 and 1 day before the event start date, you will be eligible for a credit note equal to the amount paid when registering. This credit note can be used as a credit towards any of our future events.

  • 24 hours or less cancellations: No refunds or credits will be issued.

Please note that the credit note is non-transferable and can only be utilised for future events organised by our company. We cannot and do not commit to future or similar events, and this should be considered when obtaining a credit note.

 

3. Substitutions:

If you are unable to attend the event, you may transfer your registration to another individual within your organisation at no additional cost. Please inform us in writing about the substitute attendee’s details before the event commences.

 

4. Non-Attendance:

 No refunds will be provided for non-attendance or partial attendance at the event.

 

5. No-Show Policy:

Failure to attend the event without prior notice will result in forfeiture of the entire registration fee, and no refunds or credits will be issued.

 

6. Refund Processing:

Refunds will be processed within 30 days of receiving a cancellation request. The refund will be credited back to the original payment method used during registration unless otherwise agreed upon.

 

By registering for our Business Mastermind Event, you acknowledge and agree to comply with the terms and conditions outlined in this cancellation policy.

 

Please note that this cancellation policy is subject to change at our discretion. If you have any questions or require further clarification, please don’t hesitate to contact us. We appreciate your understanding and cooperation.